By using this Website and/or our services, you automatically agree to the terms outlined below. If you do not accept any of these terms, please do not use this Website or any of our services.
You must be of legal age in your jurisdiction to use this Website and access our services. To order any of our products or services, you confirm that you meet the legal age requirements.
By placing an order and/or making a payment, you acknowledge that you have read and understood these terms and conditions. You agree to be legally bound by these terms and conditions, which constitute the complete agreement between you and Ink Wave Publishers.
All online information on the Ink Wave Publishers website pages is referred to as "Website."
"Customer," "You," or "Yours" refers to you and/or any other person making an order on your behalf to Ink Wave Publishers.
Ink Wave Publishers, a business registered under the laws of the United States, is referred to as "Company," "We," or "Our."
"Product" refers to all services and goods delivered to the customer in accordance with their order by Ink Wave Publishers.
"Order" refers to a customer’s request to purchase services or products from Ink Wave Publishers by phone or email. Down payments through credit card, cash receipt, or bank wire transfer are required to finalize orders.
To fully appreciate the benefits and limits defined by the Ink Wave Publishers Policy, it is critical that you read and fully understand the return policy. Refunds are only available in specific cases, as described below:
Before we begin any work on your order, the buyer is entitled to a 100% refund. If you change your mind after placing your order and decide not to proceed with your project, you can request a full refund within one hour of placing your order. For requests made after that, a 15% processing fee will apply.
Customers are only entitled to a refund after they have exhausted all of the alternatives listed below, if the work does not meet the project criteria (as requested/documented by the client). We are dedicated to ensuring that our customers are completely satisfied, and we offer limitless changes to guarantee that the delivery meets their expectations. To ensure total satisfaction, we assign, re-assign, and rewrite your job. You can save FREE Pages for the future, but they will have the same value, and you can use them at any moment.
If we are still unable to provide what you have requested, a refund will be issued based on a mutually agreed-upon proportion (but only in cases where the delivery is completely off the mark).
We believe in "On-Time Delivery," however, if we fail to deliver the requested service on time after three attempts to reach us, your refund will be handled if documentation evidence establishes that the late delivery was the company’s fault.
Refund requests must be made within 60 days after delivery. Requests made after this period will not be considered. Please ensure to request a refund within this timeframe when placing an order.
In the event of a late delivery owing to minor technical issues such as grammar, typing, word count, missing references, and so on, reimbursements will be handled after mutual agreement, and the firm will only settle with a partial refund or discounts saved for future orders. The firm shall not be held liable for any delays caused by the client.
Any and all disciplinary proceedings stemming from the inappropriate, unethical, and/or illegal use of content purchased through our Website are completely the responsibility of the customer.
If a project has been abandoned in terms of approvals or specifications for a period of at least 45 days due to a lack of written contract between the customer and the account manager, the project will be considered closed. The project will be reactivated at a cost.
A “closed project” is one that has been completed or has not been claimed for at least 45 days, and for which Ink Wave Publishers cannot be held accountable once that time period has passed.
The Products provided to you are entirely original. You, as the customer, hold full copyright to the Products and any content provided. You agree to indemnify and hold the Company harmless for any unauthorized use of the materials made available to you. Unauthorized use of these Products and content may result in civil or criminal consequences.
Plagiarism and any other form of dishonesty are strictly prohibited by Ink Wave Publishers. We enforce copyright laws and will not knowingly allow any customer to engage in plagiarism or breach copyright laws.
The Company, its affiliates, and partners are not responsible for any unethical or illegal use of Products or other content obtained from our Website. Actions such as plagiarism, legal issues, academic failure, expulsion, or other disciplinary actions are the sole responsibility of the customer.
We do not claim rights to photos unless they are specifically created by our in-house artists. We will provide URLs for recommended photos that you can freely use on your website. You are free to use royalty-free images, but you may need to pay the copyright holder if the image is protected.
If you seek a refund before we begin working on your ordered goods, we will return 100% of your payment (except the transaction charges that will be deducted). Once an order has been delivered, you are no longer entitled to a full refund. We will not give a refund once an Order has been begun since the hours invested in the project cannot be recovered. The provided Products and Services are non-refundable and come with no explicit or implied guarantees. You may, however, request up to one free revision. If you are not completely happy with the quality of the product/services, you may request a 50% refund of the fee amount paid.
We will arrange a refund of 50% of the charge amount when we have verified the quality problems you have raised. If you have a unique complaint situation and want a complete refund, your case will be submitted to an assessment committee, which will make a fair judgment based on facts and evidence.
Editing Orders: We’ll go over the revised information again to make sure there are no more objective or technical mistakes. Any future changes to the material are supplied at the sole discretion of the Company if no objective or technical mistakes exist in the content.
Orders for Ghostwriting: We will rewrite tiny sections of written material till the Client approves it. Revisions to the material that we create will be invoiced at an appropriate editing fee after the Client accepts it.
You agree to hold the Company, its employees, officers, directors, shareholders, agents, representatives, affiliates, subsidiaries, advertising, promotion, and fulfillment agencies, any third-party providers or sources of information or data, and legal advisers (the "Company's Affiliates") harmless from any and all losses, damages, rights, claims, and actions of any kind arising from your use of the Site; (a) any telephone, electronic, hardware or software, network, Internet, email, or computer malfunctions, failures, or difficulties; (b) failed, incomplete, garbled, or delayed computer transmissions; (c) any condition caused by events beyond the Company’s control that may cause the Product to be delayed, disrupted, or corrupted; (d) any injuries, losses, or damages of any kind arising in connection with the Product; (e) any injuries, losses, or damages arising in connection.
You accept that we have the right to alter the Privacy Policy and the Terms and Conditions at any time. We urge that you periodically examine both pages since any changes will be reflected in this area of our website.
By providing your email address and/or mobile phone number, you consent to receive communication from Ink Wave Publishers. This includes transitional messages, periodic updates about your service or project, updates, newsletters, and services delivery e.g., Design attachments, Project updates, and Revisions update.
Standard messaging and data rates may apply. Please consult your mobile service carrier for details.
If you wish to stop receiving emails or mobile communications, you can:
We will strive to limit the frequency of our communications to a reasonable level. However, there may be exceptions during special updates about projects or urgent notifications.
Your email address and mobile phone number will be kept confidential and will not be shared with third parties without your explicit consent, except as required by law.
Ink Wave Publishers reserves the right to modify this policy at any time. Any changes will be posted on our website, and it is your responsibility to review these changes.
If you have any questions or concerns regarding this policy, please contact us at query@inkwavepublishers.com.
By subscribing to our SMS and email communication services, you agree to receive text messages and emails from Ink Wave Publishers. These communications may include updates, promotional content, notifications, and other information related to our services. Your participation in these programs is subject to the following Terms & Conditions, in compliance with 10DLC TCR regulations for the US and Canada.
When you provide your mobile number on our website, you may receive a confirmation text message asking for your consent to subscribe to our SMS service. By replying to the confirmation message with the designated keyword (e.g., "YES"), you agree to opt in to receive SMS messages from Ink Wave Publishers.
By providing your email address and selecting the option to receive communications from us, you consent to receiving emails related to our services, promotions, and updates.
The number of SMS messages you receive may vary based on your communication requirements with our team. This allows us to provide timely updates and respond to your needs effectively.
Emails will be sent periodically and may vary in frequency depending on the type of communication and your preferences.
You can opt out of our SMS communications at any time by replying to any of our messages with the word "STOP". Upon receipt of your opt-out request, we will send a confirmation message, and you will no longer receive SMS messages from us.
To unsubscribe from our email communications, click the "unsubscribe" link provided at the bottom of any email we send. You can also contact us directly at query@inkwavepublishers.com to request removal from our email list.
Message and data rates may apply based on your mobile carrier plan. Please check with your carrier for details.
There is no charge for email communications.
Your privacy is important to us. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
For any questions, contact us at query@inkwavepublishers.com or call us at (855) 620-4771.
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our SMS and email services after any changes indicates your acceptance of the new terms.
We adhere to the rules and regulations set forth by the 10DLC TCR (The Campaign Registry) and comply with all relevant laws and guidelines for SMS and email marketing in the US and Canada. Your participation in our messaging programs is subject to these regulations.